Recommended Technology Platform

To ensure we can fulfill our service obligations, you must maintain the minimum hardware and software standards outlined below. These standards will be updated periodically to reflect evolving technologies. Support for items that do not meet these minimum standards will be provided at our discretion and may not be covered under your service agreement.

All devices in this list are expected to be up-to-date with the device manufacturer’s recommendations or security notices. We enforce updates as required for all managed devices.

Servers

Dell, HP, Supermicro, or Lenovo servers with the following specifications:

• Redundant PSU
• Warranty: Current
• CPU: Intel Xeon Scalable 3rd Gen (Ice Lake) or AMD EPYC 7003 (Milan)
• RAM: 64 GB
• OS: Windows Server 2022 or Ubuntu 24.04.2 LTS or Debian Bookworm
• Storage: Hardware RAID5 or similar
• Network: Dual 1 Gbps or 10 Gbps NIC
• Dell iDRAC, HP iLO or similar
• UPS with LAN (See Accessories)

Computers

Business or Enterprise models with the following characteristics:

• Make
  • Dell (Pro, Pro Max, OptiPlex, Latitude, Vostro, Precision)
  • Microsoft Surface for Business
  • HP (EliteBook, Z by HP, Firefly, Dragonfly)
  • Lenovo (ThinkPad, ThinkCentre)
  • Apple
• OS: Windows 10 Pro or MacOS 13
• Warranty: Current
• CPU: 11th Gen Core i5 (Tiger Lake) or Apple M2 (or M1 Pro) or Ryzen 5 5000 series (Zen 3)
• RAM: 16 GB
• Storage: 256 GB Solid State Drive (SSD)
• Network: Wi-Fi 6 (802.11ax)
• USB-C: USB4 Gen 3×2 or Thunderbolt 3
• TPM 2.0 or Secure Enclave

Accessories

• Power Backup: Eaton, CyberPower, TrippLite, APC
  • Must have network interface card for management (for server or infrastructure)

The following items represent brands and product lines but may not reflect exact models.

Firewalls / Routers

• Ubiquiti (Models vary)
• Fortinet
• Cisco Meraki

Switches

• Ubiquiti
• Cisco Meraki
• Fortinet

WiFi APs

• Ubiquiti
• Cisco Meraki
• FortiAP

Email, Productivity Platforms

• Microsoft Office 365
• Google Workplace

Cloud Platforms

• Azure
• AWS

Storage

• Synology
• Dell
• HP
• 45Drives